In order to keep pace with the growth of the covered lives within the Alliance
network, we have added several new staff members this year in the areas
of Care Coordination, Documentation Specialists and Support staff. We
now have four RN Care Coordinators, a Director of Clinical Care, three
Clinical Documentation Specialists and a Director of Population Analytics.
It is anticipated that we will add two more RN Care Coordinators in 2018.
Rajinder (Raj) Pal, RN
RN Care Coordinator
Raj comes to the Alliance from the oncology unit (4 North) at MWH where
he provided direct care and served as a charge nurse for the past 13 years.
He is very passionate about patient care, and has been actively involved
in quality improvement projects related to the discharge process and patient
satisfaction. He is a previous recipient of the Daisy Award which recognizes
excellence in nursing care. Raj earned his Associates Degree in Nursing
from Germanna Community College. He spent much of his youth in Scotland
and completed high school there, so we expect to hear some interesting stories!
Jean Foley, RN, BSN
RN Care Coordinator
Jean comes to the Alliance from the inpatient dialysis unit at MWHC, working
under our contract with Davita. She has extensive experience with complex
renal dialysis patients in both inpatient and outpatient settings. As
the manager of a newly established dialysis clinic, she was responsible
for all business processes, staff performance and compliance with federal
health standards. Jean has also served as a Local Care Coordinator for
HealthWays in partnership with Care First, and we are anxious to learn
about her work with that Patient Centered Medical Home project. In this
role, she worked with assigned PCP’s to establish care plans, assure
seamless coordination of care and help members to understand appropriate
use of patient services. Jean earned her Associate Degree/RN and Bachelor
of Science in Nursing degrees from Penn State University.
Melissa Scheiman, BA, BSN, RN
RN Care Coordinator
Melissa comes to the Alliance from the Cancer Navigator program under the
Regional Cancer Center at MWHC, where she has coordinated care for cancer
patients for the past 5 years – in both inpatient and outpatient
settings. Melissa assisted with the hospital wide implementation of Epic
at Good Samaritan Hospital in Puyallup, WA, where she also provided direct
patient care on a medical floor for 8 years. Melissa also worked as a
nurse at the American Embassy in Mali, West Africa so we should have some
interesting discussions at lunch! She earned her Bachelor of Science in
Nursing from George Mason University and also holds a Bachelor of Arts,
Pre-Law from the University of Virginia at Wise.
Nana Boateng
Clinical Documentation Specialist
Nana is joining the Alliance from Mary Washington ODC Recovery Services
and the Ryan White Grant Program. where she served as an Eligibility Coordinator
doing program intake eligibility assessments, and client follow up. She
also was responsible for customer service, data collection and entry for
the program.. She ensured security and accuracy of client charts, and
routinely completed chart audits for federal auditing purposes. She has
been in healthcare for 17 years with the last 9 at MWHC.
Tiffany Dickinson
Executive Assistant
Tiffany Dickinson is joining the Alliance from the MWH Administration,
where she was supporting the VP Medical Director, Dr. Stephen Mandell,
and the Administrator of MWH, Eliese Bernard. Tiffany has been with our
organization since 2015. She will now be supporting the SVP of Clinical
Integration, Travis Turner and Medical Director, Dr. Richard Lewis.
Please join us in welcoming our five newest Alliance staff to the team!
Any changes to your practice such as new physicians or address changes?
Contact Pam Johns at
pamela.johns@mwhc.com or (540) 741-2118.