Keeping Pace By Adding Alliance Staff

In order to keep pace with the growth of the covered lives within the Alliance network, we have added several new staff members this year in the areas of Care Coordination, Documentation Specialists and Support staff. We now have four RN Care Coordinators, a Director of Clinical Care, three Clinical Documentation Specialists and a Director of Population Analytics. It is anticipated that we will add two more RN Care Coordinators in 2018.

Rajinder (Raj) Pal, RN

RN Care Coordinator

Raj comes to the Alliance from the oncology unit (4 North) at MWH where he provided direct care and served as a charge nurse for the past 13 years. He is very passionate about patient care, and has been actively involved in quality improvement projects related to the discharge process and patient satisfaction. He is a previous recipient of the Daisy Award which recognizes excellence in nursing care. Raj earned his Associates Degree in Nursing from Germanna Community College. He spent much of his youth in Scotland and completed high school there, so we expect to hear some interesting stories!

Jean Foley, RN, BSN

RN Care Coordinator

Jean comes to the Alliance from the inpatient dialysis unit at MWHC, working under our contract with Davita. She has extensive experience with complex renal dialysis patients in both inpatient and outpatient settings. As the manager of a newly established dialysis clinic, she was responsible for all business processes, staff performance and compliance with federal health standards. Jean has also served as a Local Care Coordinator for HealthWays in partnership with Care First, and we are anxious to learn about her work with that Patient Centered Medical Home project. In this role, she worked with assigned PCP’s to establish care plans, assure seamless coordination of care and help members to understand appropriate use of patient services. Jean earned her Associate Degree/RN and Bachelor of Science in Nursing degrees from Penn State University.

Melissa Scheiman, BA, BSN, RN

RN Care Coordinator

Melissa comes to the Alliance from the Cancer Navigator program under the Regional Cancer Center at MWHC, where she has coordinated care for cancer patients for the past 5 years – in both inpatient and outpatient settings. Melissa assisted with the hospital wide implementation of Epic at Good Samaritan Hospital in Puyallup, WA, where she also provided direct patient care on a medical floor for 8 years. Melissa also worked as a nurse at the American Embassy in Mali, West Africa so we should have some interesting discussions at lunch! She earned her Bachelor of Science in Nursing from George Mason University and also holds a Bachelor of Arts, Pre-Law from the University of Virginia at Wise.

Nana Boateng

Clinical Documentation Specialist

Nana is joining the Alliance from Mary Washington ODC Recovery Services and the Ryan White Grant Program. where she served as an Eligibility Coordinator doing program intake eligibility assessments, and client follow up. She also was responsible for customer service, data collection and entry for the program.. She ensured security and accuracy of client charts, and routinely completed chart audits for federal auditing purposes. She has been in healthcare for 17 years with the last 9 at MWHC.

Tiffany Dickinson

Executive Assistant

Tiffany Dickinson is joining the Alliance from the MWH Administration, where she was supporting the VP Medical Director, Dr. Stephen Mandell, and the Administrator of MWH, Eliese Bernard. Tiffany has been with our organization since 2015. She will now be supporting the SVP of Clinical Integration, Travis Turner and Medical Director, Dr. Richard Lewis.

Please join us in welcoming our five newest Alliance staff to the team!

Any changes to your practice such as new physicians or address changes? Contact Pam Johns at

pamela.johns@mwhc.com or (540) 741-2118.

Categories: MWMD Newsletter