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              News 2019 October Message from the Board Chair

              Message from the Board Chair

              Greetings and Happy Autumn to all in the Alliance. I hope that you have had a happy, healthy and productive summer. Although the summer typically has been a slower pace with a brief respite from our monthly board meetings and a general slowdown in pace, due to intense heat, we all know that healthcare takes no holidays! Our care coordinators continue to provide their excellent assistance in managing our most complex and high risk patients and the staff, particularly Medical Director, Dr. Rick Lewis and Population Health Analytics Director, Mr. Thomas Magrino, have been busy reaching out and meeting with the majority of practices, particularly primary care, educating them on their recent quality data and reviewing nuances of the ever changing guidelines of CMS and other third party payors.

              As mentioned in our last newsletter and expounded in Dr. Lewis’ article in this missive, Mary Washington Hospital and the Mary Washington Health Alliance are teaming up to launch a new Medicare Advantage Plan. Although most of the information on this plan has been purposely ‘word of mouth’ due to regulatory issues, full scale marketing goes into effect October 1st and you will see more information than you may want to see. The beauty of this plan, in addition to moving up the food chain of the premium dollar, is that WE ARE THE PLAN. The Alliance is the narrow network that not only provides the care for our patients, but we have a great deal of say in what additional benefits our patients will receive without having to compromise on quality. Additionally, we will have all the data and metrics on these patients, and we can do the analytics to assess our own quality care without depending on CMS to tell us what our data shows.

              Speaking of quality, Dr. Woodford’s committee has been busily engaged in enhancing communication among ourselves, particularly between the outlying primary care physicians and mostly hospital-based specialists. Offering TigerConnect to additional physicians will certainly help improve direct contact and break down some of those barriers that hamper our direct patient care. The committee is also working closely with Dr. Chris Newman, our new Chief Operations Officer and Chief Medical Officer, to explore the possibility of a Transition Clinic which will assist our community providers in the transfer of care from hospital bedside to bedside at home. In addition, the work of our EPIC Connect team is also ramping up, working with a variety of practices to move up to EPIC to make it easier for all of us to access information on our patients and share charts to minimize miscommunication.

              I continually am excited and proud of our Alliance as we continue to have significant success in population health management but am also realistic in knowing that it continues to get harder to improve upon on early successes as the ‘low hanging fruit’ is almost all picked. We are, however, based on our experience, getting pretty good at what we do.

              In closing, I do want to mention that our quality scores for the Alliance for CMS are going to be increasingly dependent on patient surveys and patient experience. We are finally seeing the pendulum swing from the three E’s (efficiency, expediency and economics) back to what we used to value in health care, the three A’s (ability, availability, and affability).

              So be good, be present, and be nice.

              Categories: MWMD Newsletter


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              Mary Washington Health Alliance
              2300 Fall Hill Avenue, Suite 308
              Fredericksburg, VA 22401
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